https://sustylo.com/
But what exactly should a modern salon app include? And how does Sustylo, a Jaipur-based beauty-tech platform by Sevenunique Tech Solutions, fulfill every essential feature a salon needs to stay competitive?
Let’s dive into the top 10 must-have features in every salon app—and how Sustylo delivers them all, with an India-first approach.
Must-Have Salon App Features vs. How Sustylo Delivers Them
| Feature | Why It Matters | How Sustylo Delivers |
| Online Booking | Simplifies appointments for users | Seamless booking via app & web |
| Real-Time Booking Status | Keeps users updated live | Live confirmation + status tracking |
| Nearby Salon Discovery | Helps users find local services | Location-based smart listing |
| Staff & Service Management | Essential for smooth operations | Owner dashboard to manage staff, pricing & more |
| Digital Catalog | Showcases available services | Salon-specific menu with price, ratings & photos |
| Multi-Payment Support | Offers convenience & security | Cash-on-service + Online payment options |
| Customer Reviews & Ratings | Builds trust & credibility | Public ratings and feedback integration |
| Offers & Packages | Boosts bookings & loyalty | Owners can add discounts, offers anytime |
| Instant Notifications | Keeps both parties informed | SMS + in-app updates for bookings and reminders |
| Free Onboarding & Support | Reduces entry barrier for salons | No cost for listing, onboarding & tech support |
1. Online Booking Made Easy
In today’s busy world, nobody wants to call a salon to check availability. A modern salon app must offer smooth, intuitive online booking.
Sustylo’s booking system is optimized for speed and ease:
- Customers can browse available salons nearby.
- Select services.
- Pick their preferred time slot.
- Book instantly—without any confusion or wait.
This streamlines the process for both customers and salon owners.
2. Real-Time Appointment Confirmation & Tracking
Delayed responses and confusion over booking slots can cause frustration. A salon app must confirm bookings in real-time and update their status dynamically.
With Sustylo, users get:
- Instant confirmation of slots.
- Notifications when the salon accepts or modifies appointments.
- Live status of their appointment (confirmed, in-progress, completed).
This enhances professionalism and customer trust.
3. Nearby Salon Discovery with Smart Filters
Users prefer salons that are close, reputable, and budget-friendly. A salon app must help customers find salons by distance, service, and pricing.
Sustylo’s Nearby Discovery feature includes:
- Smart search by area/locality.
- Filters by service type, price range, rating, and gender.
- Google Map integration for quick route mapping.
This not only increases customer convenience but also gives local salons more visibility.
4. Salon Dashboard for Owners – Total Control in One Place
Salon owners need to manage:
- Staff schedules
- Service listings
- Booking slots
- Pricing offers
Sustylo provides a dedicated Salon Owner Dashboard where:
- Owners can add/edit services.
- Assign bookings to available staff.
- Modify prices or discounts.
- Track customer history and popular services.
It’s like having a mini-CRM built specifically for beauty businesses.
5. Detailed Service Catalog – Transparent & Customizable
Trust is built through clarity. Every salon app must showcase:
- What services are available.
- Their prices.
- Approximate time required.
- Who performs the service (if specific).
With Sustylo, each salon gets a dedicated profile where they can:
- Upload high-quality photos.
- List individual services.
- Mention prices, special combos, and estimated time.
- Add customer reviews to boost credibility.
6. Flexible Payment Options: Online & Cash Both
Not every customer prefers online payment. A good salon app should support:
- Online payments (UPI, Cards, Wallets)
- Cash-on-service (payment after visit)
Sustylo supports both, giving customers the freedom to choose their preferred method without hassle.
This also builds trust for new customers who may be hesitant to pay upfront.
7. Customer Reviews & Ratings
In the age of digital comparison, ratings and reviews drive bookings.
Sustylo’s built-in feedback system allows customers to:
- Rate the salon and individual services.
- Share feedback after a visit.
- View past reviews from others before booking.
This builds organic trust and encourages better service from salon partners.
8. Promo Offers, Discount Packages & Flash Deals
Attracting repeat business often requires incentives.
Sustylo allows salon owners to:
- Create and manage special offers (e.g., Flat 20% Off on Hair Spa).
- Bundle services into combo packages.
- Run festive flash deals during high-demand seasons.
And customers can view all available offers upfront—making decisions faster and bookings more frequent.
9. Instant Notifications & Reminders
Forget missed appointments or double-bookings.
Sustylo’s notification system sends:
- Appointment confirmation and reminders
- Booking changes or cancellations
- Promotional alerts about new offers
This keeps both users and salon staff updated and aligned, ensuring a smooth experience.
10. Zero-Cost Onboarding with Lifetime Support
Most small or local salons hesitate to go digital due to cost or complexity.
But Sustylo removes that barrier completely:
- Free onboarding
- No hidden charges
- Lifetime support from a dedicated team
Everything from listing setup to staff training is handled by the team—making it effortless for salons to start their digital journey.
Bonus: AI & Loyalty Features (Coming Soon)
Sustylo is not just stopping at basic digitalization. In its next phase, the team is planning:
- AI-Powered Recommendation Engine (for personalized offers)
- Loyalty Points System (reward repeat customers)
- Integrated CRM (customer analytics & marketing automation)
These upcoming features will help salons not only grow but also retain customers over time.
Why Every Indian Salon Needs a Platform Like Sustylo
Current Industry Challenges:
| Problem | Solution by Sustylo |
| Manual booking records | Digital dashboard with staff assignment |
| Low online visibility | Nearby discovery & Google integration |
| Customer loss after first visit | Ratings, reviews & loyalty features |
| No clarity on pricing | Transparent catalog with photos & prices |
| Payment-related confusion | Cash + UPI + Online support |
Sustylo’s Vision: Digital Empowerment for Beauty Professionals
Sustylo was created with one clear goal — empower every salon, spa, parlour, or freelancer in India with the digital tools they need to survive and grow.
It is more than an app—it’s a complete digital ecosystem for beauty businesses.
Started in Jaipur by Sevenunique Tech Solutions, Sustylo aims to onboard thousands of beauty professionals across India in the next 12 months.
Whether you're a salon chain or an independent makeup artist—Sustylo has something for everyone.